Communicating candidate progress hasn’t always been an expectation of certification programs. It hasn’t even always been possible. This was especially true in the age of PDF applications and paper forms. Of course, these were also the days of shoebox receipts for CE...
Licensing
Your Brand Meets Our UX Design: What’s Possible in LearningBuilder?
In the search for the right candidate management system or certification management software, organizations rightfully tend to focus on how a solution works. But…what about how it looks? Brand consistency across platforms is a way to create a top-notch end-user...
Automated Communications for Credential Management: Maximizing Value
If you’ve automated communications for credential management in the past, you know they can be a great way to build candidate notifications and reminders into the certification process. That is, as long as they work. But what if they aren’t working in the way you had...
How LearningBuilder Delivers on the Promise of a Quality Assurance Program
One of the hallmarks of Canadian professional regulatory organizations is an emphasis on professional quality assurance programs. These programs offer the tools for professionals to reflect on their practice in the context of improving provider outcomes, especially...
Tending the Roots of Trust: Modernizing Complaints and Investigations
Protecting the public from “bad apples” — practitioners, licensed or otherwise, whose conduct puts constituents at risk — is a core function of any licensing or regulatory board. Pun intended. All wordplay aside, the fairness, efficiency, and speed with which a board...
Engaging Employers with Vouchers
What is an Employer Voucher Program? Employer voucher programs are a collaboration with employers, one of your profession's major stakeholders. Certification fees provide the revenue to power a certification program. In the pursuit of certification, an individual...
What to Consider When Choosing a Credentialing Management System
For any organization, selecting and implementing a new system can be a daunting task. For professional certification organizations and occupational licensing boards, choosing the right credentialing management system can be especially challenging because the software...
Candidate Management – Remote proctoring is intense!
The certification industry is offering remote proctored testing options, enabling candidates taking exams “anywhere and everywhere.” Are your candidates ready? At a testing center, taking a high stakes exam may not be easy, but it is a known, predictable situation....
COVID-19: Helping Your Tech Partners Help You
Change is inevitable, but sometimes, as we have learned from the COVID-19 pandemic, it can be unexpectedly expedited. What can you do on your end to be sure that you are taking the right steps toward helping your technology partner be effective while maintaining...
Webinar Discussion: Using LearningBuilder to Adjust to COVID-19
Friday, March 27th • 1:00 pm - 2:00 pm In these challenging times, we are all adapting to the needs of our community. The Heuristics team is here to help you adjust LearningBuilder so that you can respond to the needs of your constituents' safety and health. Over the...
