One of the hallmarks of Canadian professional regulatory organizations is an emphasis on professional quality assurance programs. These programs offer the tools for professionals to reflect on their practice in the context of improving provider outcomes, especially...
Licensing
Tending the Roots of Trust: Modernizing Complaints and Investigations
Protecting the public from “bad apples” — practitioners, licensed or otherwise, whose conduct puts constituents at risk — is a core function of any licensing or regulatory board. Pun intended. All wordplay aside, the fairness, efficiency, and speed with which a board...
What to Consider When Choosing a Credentialing Management System
For any organization, selecting and implementing a new system can be a daunting task. For professional certification organizations and occupational licensing boards, choosing the right credentialing management system can be especially challenging because the software...
Candidate Management – Remote proctoring is intense!
The certification industry is offering remote proctored testing options, enabling candidates taking exams “anywhere and everywhere.” Are your candidates ready? At a testing center, taking a high stakes exam may not be easy, but it is a known, predictable situation....
COVID-19: Helping Your Tech Partners Help You
Change is inevitable, but sometimes, as we have learned from the COVID-19 pandemic, it can be unexpectedly expedited. What can you do on your end to be sure that you are taking the right steps toward helping your technology partner be effective while maintaining...
Webinar Discussion: Using LearningBuilder to Adjust to COVID-19
Friday, March 27th • 1:00 pm - 2:00 pm In these challenging times, we are all adapting to the needs of our community. The Heuristics team is here to help you adjust LearningBuilder so that you can respond to the needs of your constituents' safety and health. Over the...
Responding to COVID-19: Strategies for Credentialing Organizations
As of March 19, 2020, we are all living through the disruptions of the COVID-19 pandemic. As your technology partner, our team and our platform are prepared to assist you with responding to the implications of social distancing on learning and certifying. As you know...
8 Benefits of Taking Your Credentialing Program Paperless
In 2020, so much of what we do is entirely online. However, many organizations continue to manage their credentialing processes manually, creating unnecessary administrative burdens. Is there a better way? Yes: LearningBuilder. Save Time. Credentialing can require a...
Using LearningBuilder to Engage Your Constituents
Whether your constituency is made up of licensees, certificants, learners, or practitioners, keeping them engaged is essential to a successful credentialing program. How can LearningBuilder help you implement your communications strategies? “I didn’t forget, you just...