If your program asks practitioners to document their learning, then you know the drill: They finish a course, download the completion certificate, and upload it to their application. Then they have to type the exact same information (the course name, the date, the...
Accreditation
Lapsed, Not Lost: LearningBuilder’s Certification Reinstatement Options
You work hard to optimize your recertification cycle and requirements. You keep your instructions clear and send lots of reminders with the right details. Despite your best efforts, however, it’s inevitable: Some of your practitioners will fail to renew or recertify....
Who Pays for Certification? Third-Party Payment Options in LearningBuilder
We are often asked whether our LearningBuilder certification management platform supports third-party payments for stakeholders in the certification ecosystem. For example, what if an employer wants to cover certification, CE, or exam retake fees for its workforce?...
Self-Service Configuration: Make API Calls from Workflow Actions
LearningBuilder already supports integrations with third-party systems to keep data flowing through your certification management processes. With our latest release, your program staff can now configure API calls to outside systems directly inside LearningBuilder's...
Duplicate Accounts Giving You the Urge to Purge? Don’t Delete — Merge!
In our time supporting certification, licensure, and accreditation programs, we've learned to identify and resolve the "little things" that can add up to a big headache. Duplicate Member accounts are one of those things. Duplicate accounts can skew your reporting and...
Secure Your Certification Management Data with PCI-Compliant Infrastructure
When most people hear "PCI compliance," they think of credit card transactions. That's not inaccurate, but it also misses the bigger picture: Achieving PCI compliance is one of the clearest signals that an organization takes data security seriously — beyond payment...
More Control, Less Complexity: Unified Staff and Member Roles
With release 13.3, LearningBuilder now supports a more flexible, structured way to define and manage relationships between Organizations and Staff! Staff and Member Roles: A Refresher LearningBuilder has historically supported two distinct ways of describing the...
Can Certification Management Software be More Accessible to the Colorblind?
Green means go!...Or does it? If you couldn’t rely on color for the cue, how might you convey to someone that their requirement or step is successful or complete? At Heuristics, we work to simplify credential management for all users. Accessibility is a path, not an...
LearningBuilder for Credential Management: A Process-Based Approach
Why exactly is credential management so…involved? Isn’t it “just an application?” We often encounter programs that have reached — and exceeded — the limits of what an online form builder or spreadsheet can accomplish. But why aren’t these tools sufficient to manage...
Know Your (System) Role: LearningBuilder Permissions and You
Over the last 15 years, we’ve implemented dozens of unique credential management systems. This experience has shown us the need for configurable, role-based permissions. Different people in your organization handle various aspects of your program. Once you add...
