Why exactly is credential management so…involved? Isn’t it “just an application?” We often encounter programs that have reached — and exceeded — the limits of what an online form builder or spreadsheet can accomplish. But why aren’t these tools sufficient to manage...
Over the last 15 years, we’ve implemented dozens of unique credential management systems. This experience has shown us the need for configurable, role-based permissions. Different people in your organization handle various aspects of your program. Once you add...
Got integrations? System-to-system integrations for certification management keep the data flowing and the application processes going. After all, the less program and candidate data entered manually or in multiple, the better! Of course, the rule only applies when...
Communicating candidate progress hasn’t always been an expectation of certification programs. It hasn’t even always been possible. This was especially true in the age of PDF applications and paper forms. Of course, these were also the days of shoebox receipts for CE...
In the search for the right candidate management system or certification management software, organizations rightfully tend to focus on how a solution works. But…what about how it looks? Brand consistency across platforms is a way to create a top-notch end-user...
If you’ve automated communications for credential management in the past, you know they can be a great way to build candidate notifications and reminders into the certification process. That is, as long as they work. But what if they aren’t working in the way you had...
Over the last ten years, we have worked with various accreditation organizations as they consider taking their accreditation process online. We have encountered a few assumptions or accreditation process myths along the way that we would like to address. Read on as we...
Certification programs rely on portfolio-based assessment certifications when the traditional exam-based evaluation method will not measure the qualification in a reliable and valid manner. The strength of a portfolio assessment certification program is that it can...
Let’s assert a principle that software performs best when it performs the tasks it was designed to do. That’s not a stretch, is it? You don’t want to do calculations in PowerPoint and you don’t want to keep track of invoices in Word. So how does that principle apply...
By Christopher Butcher & Ali Neal, Principals, Heuristic Solutions This article was originally published in the 2020 ASAE Technology Toolkit, a publication that showcases companies who understand the unique needs of associations and can provide and implement...