Everyone loves a deadline, right? Certification cycles comprise the time-based, date-based, and deadline-based dimensions of your program rules. Think of it as “what needs to be done by when.” Dates, cycles, and deadlines are some of certification management's...
In our experience working with certification programs, we have found that organizations primarily focus on creating a valid, reliable, and defensible assessment. The candidate journey, AKA the customer experience, can often be an afterthought. And yet, how an...
You’ve designed your assessment. You’ve partnered with a test vendor. As you prepare to launch your high-stakes certification exam, one big question remains: Does your certification software integrate with that test vendor? In other words, after you have determined...
Here at Heuristics, we have a general rule of thumb: The less manual data entry required, the better. Wouldn’t you agree? We apply this rule equally on both sides of the certification, licensure, and education management process. It drives many of the initiatives in...
Congratulations! Together, we’ve collaborated to successfully launch your LearningBuilder implementation. Now what? LearningBuilder Support is one of the ways we define what we call the “LearningBuilder difference.” We’re not just delivering a software system; we’re...
The Heuristic Solutions approach to wraparound customer support helps define what we call the “LearningBuilder difference.” We’re here to help when you have questions, when you want to make changes, and when things don’t seem to work the way they’re supposed to. We...
In a perfect world, managing certification exam retake rules would be unnecessary: All of your candidates would pass their certification assessments with flying colors. In reality, "pobody’s nerfect!" Poor performance on one high-stakes exam shouldn’t mean that...
New API alert! Our robust suite of integrations now includes Nursys nurse license verification. Designed for specialty nursing certifications that require license verification as a part of their eligibility process, this integration promises to streamline both initial...
When we think about recertification, tracking CE activities inevitably comes to mind. How many hours or credits should be required? What kinds are acceptable? Certification boards may require certificants to track and submit their CE, but who manages the CE? The...