Recertification audits: Whose headache are they? Your practitioners, your staff…or both? Audits can be a way to ensure compliance with your program rules and standards while avoiding the need to review every recertification application. But the choice of how to...
In the world of continuing competence and recertification, the ideal can seem unattainable. How do we design a recertification program that ensures our credential holders remain as competent as they were when they first achieved that credential? How do we make sure...
We often see the terms “certificate management software” and “certification management software” listed interchangeably. But they are not interchangeable. Each refers to a specific functionality and purpose, and one won't necessarily substitute for the other. Which...
For many in the certification community, certification is just one step along the journey of lifelong learning. After the bar of initial certification has been met, programs often consider tools to harness and direct the efforts of practitioners, promoting engagement...
Are you ready to level up your fluency with “LearningBuilder language?” In our recent glossary post, we introduced some core LearningBuilder concepts like Roles, Learning Plans, and Activities, which are created and completed in step-by-step sequences called...
When asked, certification program managers can (almost) always share their program’s cut score, as it is the number that defines who might pass the exam and who might not. Beyond the cut score, many programs measure other key aspects of their programs to determine...
For most certifying organizations, high-stakes exams are a given. But what about low-stakes assessments? Due to the lift required to develop and deliver high-stakes examinations, lower-stakes assessment tools are not always top of mind in certification program...
Successful auditing for certification management can sometimes be a balancing act: You want to minimize the effort it takes for your practitioners to certify and recertify. You also need to ensure that they are in compliance with your requirements. How do you spell...
When it comes to what we call the “E’s of eligibility,” your applicants might end up at the same place — the certification exam — via multiple paths. Multiple eligibility paths qualify applicants for their exam via different combinations of eligibility factors...
Who needs to be notified when, and about what? Does this seemingly innocuous question open a can of worms? Within your larger communications strategy for certification management, many different types of communications might need to be sent, depending on many factors....