LearningBuilder Academy is just around the corner! On Tuesday, April 28th, 2026, our client community and the Heuristic Solutions team will come together in Arlington, VA, for a full day of hands-on learning, forward-looking conversation, and real connection with the people behind the platform.
Consider this post your orientation guide: a collection of resources to revisit before the event, plus a reflective exercise to get you thinking about one of the day’s marquee sessions.
Know What to Expect: Review Program Themes and Sessions
This year, LearningBuilder Academy is organized around four themes related to what we’d like you to take away from our time together:
- Guidebook Sessions: Get more out of your existing implementation
- Program Horizons: Think big about the future and get ahead of change
- LearningBuilder Roadmap: Learn about what is coming and shape our future
- Campfire Huddles: Get to know your community of customers and staff
If you haven’t had a chance to review the details of this year’s program, our detailed program preview offers further details on the themes shaping this year’s agenda and offers a session-by-session look at how the day will unfold. If you want to know what’s happening and when, start there or on our LearningBuilder Academy page.
Brush Up on Key LearningBuilder Terms and Concepts
Academy sessions will move faster and offer more value if everyone is working from a shared vocabulary. Even if you use LearningBuilder every day, it’s worth a quick refresher on how we talk about the system. Our glossary of core LearningBuilder concepts covers the foundational building blocks: Members, Roles, Learning Plans, Activities, Workflows, and the low-code tools that tie them all together. It’s a good starting point if you’re newer to the platform or want to make sure the basics are fresh. Our deeper dive into data and reporting terminology picks up where the first glossary leaves off, covering Entity Types, Attributes, Statuses, Templates, and Reporting concepts. If your role involves configuring workflows, building reports, or managing application data, it might be especially helpful.
Review This Year’s Developments, Enhancements, and Improvements
A lot has happened with the platform over the past year! Here are some resources to offer context before our product and infrastructure-focused Academy sessions:
Our annual product roundup covers the most significant development work from 2025, including new capabilities like Portfolios, improvements to accreditation workflows and account merges, and a new approach to PDF generation. Our PCI compliance announcement explains the security milestone we reached last year, when an independent firm validated our new architecture against one of the most rigorous commercial data security standards. We’ll discuss this achievement in more depth at Academy. For more on what it means for you in the meantime, check out our recent upgrade and migration guide.
Reflective Exercise: What Does Your Future Look Like?
As a credentialing board, you are the bridge between employers and educators in your profession. That position gives you a unique vantage point on the practitioner journey, and right now the view is changing fast.
The work itself is shifting. The tools people use to learn are shifting. The ways we measure competence face pressure from new technologies, evolving skill demands, and changing expectations from employers and the public. The only certainty is that change is inevitable.
Ahead of our upcoming “What does your future look like?” session at Academy, we’d love it if you spent some time thinking about how these shifts are showing up in your world. Please take a moment to reflect on the questions below. We organized them around three pillars: Work, Assessment, and Learning. They’re meant to be reflective, but not exhaustive.
We’re excited to delve further into what you’re seeing, what you’re worried about, and where you think the opportunities are.
Work: How is the profession you certify changing?
- Is the balance between critical thinking and hands-on skills in your profession shifting, and does your credential still reflect that balance?
- Are certified professionals in your field working alone as individuals, or as part of a team?
- Is AI already showing up in the day-to-day work of the professionals you certify? How is that changing what defines and represents competence in your field?
Assessment: Are you measuring what matters?
- Do your assessments primarily test whether someone can perform a task correctly, or whether they can make sound decisions in an unfamiliar situation? Going forward, which matters more?
- Are there existing or emergent skills in your profession that your current assessment doesn’t capture well? What’s getting missed?
- Should your assessment allow candidates to use AI tools? What would the use of said tools hide or reveal about a candidate’s actual competence?
Learning: How are people preparing, and who is teaching them?
- Where are candidates actually learning today, and are the people teaching those candidates keeping pace with your profession’s evolution?
- Are candidates using AI as part of their preparation? Does that possibility concern you, excite you, or both?
- If learning pathways are becoming more self-directed and less standardized, how will that affect your eligibility requirements?
Connecting the Dots
- Of these three pillars (Work, Assessment, Learning), which one is shifting fastest in your profession right now? What pressure does that place on the other two?
- With what you’ve perceived on your program horizons, what is one thing you would change about your certification program today if you could?
- If AI fundamentally changes one of these three areas (Work, Assessment, Learning) in the next five years, which one does it hit first, and what shifts in response?
There’s Still Time to RSVP for LearningBuilder Academy
Your team will come away from LearningBuilder Academy equipped with practical skills for right now, fresh ideas for the future, and stronger relationships with the people who build and support the tools you depend on. You’ll also have a chance to make your voice heard and contribute to our product priorities and roadmap.
If you haven’t RSVP’d yet, it’s not too late. Questions? Reach out to your Customer Success Lead. See you in Arlington.
