Got CE? Then you need CE management. Have you considered an education management solution that tackles course and provider approvals further upstream in your process?
LearningBuilder was designed as a workflow tool for organizations that handle certified accreditation, education management, certification, and licensure. To support education management for the full lifecycle of a credential, we provide:
- An intuitive experience for organizations to apply and become approved.
- A robust set of tools for staff to automate education management processes and communications.
- A flexible solution that will allow you to grow your program over time.
Beyond the basics of CE tracking, LearningBuilder empowers organizations to steward their industry’s continuing education standards. We streamline relationships with CE providers to support program growth, revenue, and practitioner engagement. With LearningBuilder’s continuing education management tools, you can:
- Implement standards-based application and approval processes.
- Improve communication between the organization and staff to streamline operations.
- Align courses with content domains.
- Get attendance records directly from providers.
- Give practitioners a means to provide feedback on course quality and relevance.
LearningBuilder Supports All Education Management Stakeholders
At Heuristics, we believe in a streamlined certification ecosystem where information flows between system participants without delay, redundancy, or unnecessary complexity.
Education and Training Providers
Whether on a course-by-course basis or provider level, LearningBuilder offers a straightforward and navigable way for providers to manage their applications and renewals.
Provider Portal: Registration and Login
Organizations can register within the system and enter client-defined demographic data. They can then submit applications for programs and/or courses, renewals, and any additional processes such as annual reports, program updates, and three-year reviews. For streamlined self-service, organizations can easily use the system to reset passwords and access uploads, records, and communications.
Course and Provider Approvals and Renewals
With LearningBuilder’s application process management tool, organizations can:
- Provide all data necessary to evaluate the application.
- Prevent submission until all required information has been entered and validated.
- Collect supporting documentation via upload.
Once a course is approved, LearningBuilder provides a straightforward means to manage ongoing renewal deadlines and criteria.With LearningBuilder’s no-hassle course renewal capabilities, organizations can simply select the courses they wish to renew and then complete the application and payment as a single transaction.
Course Attendance Upload
Save time for your staff and practitioners: Equip your CE providers with the ability to upload attendance activity directly into LearningBuilder so that attendance records no longer need to be submitted by your certificants. This value-add offers CE providers a competitive advantage in marketing their program and removes an auditing step for you.
Training Programs
Some organizations might need the tools to manage whole training programs with multiple providers, locations, etc. LearningBuilder provides a one-stop central location for training organizations to manage their initial application, reports, reviews, program changes, and renewals. LearningBuilder’s user-friendly interface allows them to complete their applications over time, associate supporting documentation with their submissions, and receive feedback from staff during the review and approval process.
For Staff Administrators
LearningBuilder offers the functionality to stay focused, take action, and keep processes moving to minimize staff resource spend on education management tasks like course reviews and approvals.
Application Review Queues
LearningBuilder’s review and audit queues help streamline application processing and approvals. Use the queues to assign reviewers, perform reviews, send communications, and approve applications. Filter the queues to focus on assigned steps and tasks for increased efficiency.
Courses Mapped to Competencies
You want your practitioners to get the most out of continuing education. And they want that, too.
LearningBuilder’s competency modeling capabilities help connect your practitioners to relevant and impactful continuing education. Once you add your competency model to the system, your providers can indicate the covered competencies on their applications. Once approved, your practitioners can search courses by competency.
For Practitioners
LearningBuilder removes barriers to recertification, making it easy for learners to find courses and count them towards their requirements.
Searchable Course Directory
With LearningBuilder, you can curate and maintain a directory of approved programs and a directory of provider courses, sortable by competency, delivery method, date, and location. With multiple options for course directory configuration, you can support practitioners to find the education that meets their needs.
Attendance Upload
Approved course providers can upload attendance on behalf of practitioners, and the system will automatically update their progress toward recertification. This adds value to the course because practitioners know they won’t have to submit it themselves. It also minimizes errors in the submission process by getting data straight from the “source of truth” — the providers.
Automated Communications Keep Knowledge and Processes Flowing
LearningBuilder helps your people do work in the system, and helps make sure they know when there’s work to do. LearningBuilder’s Automations Engine triggers communications based on time-based rules and/or steps taken within the system. Some of the automated communications we typically configure include:
- Reminders to notify an organization that an application is due in advance of the deadline.
- Notifications informing an organization of a change in status.
- Notifications informing that staff have an inquiry on a specific part of the application.
Heuristics: Your Next Technology Partner?
Since 2009, Heuristic Solutions has developed and implemented LearningBuilder as an effective, flexible software solution for managing certification, licensure, and accreditation programs. To create our system, we identified and isolated the major components necessary to manage a credentialing journey: application rules, workflow, automated communications, reporting, and integrations. We’ve supported over 1,000,000 credential holders with 600 different application processes across more than 60 clients.
As your technology partner, Heuristics has a deep understanding of certification and workforce development. In working with Heuristics, you will have the opportunity to engage a technology team with in-depth knowledge of our platform and credentialing operations across multiple types of credentialing, certification, licensure, accreditation, and education management organizations. Click here to see if we’re a good fit to support your organization.
