Making the Most of the LearningBuilder Support Process
The Heuristic Solutions approach to wraparound customer support helps define what we call the “LearningBuilder...
Release 9.0: December 2017
- Support for encrypting uploaded documents
- Optional module for address verification including predictive address suggestions (additional SaaS fee applies)
- New Complaint Management System to allow public complaint against a member/credential holder/organization
- New feature for a configurable Activity Instance queue
- Ability to trigger an action upon starting a Learning Plan (allow sending notifications and other behavior upon clicking the Begin button)
- New Dashboard Widget with support of advanced Charting with Filtering
- Ability to Add Custom Lists in Bulk and Sort them Alphabetically
- Ability to control workflow behavior based on the results of an Assessment
- Support for Alias tracking including searching for members by Alias
- Improved Editing of Competency Requirement Models (aka Position Profiles)
