Continuing Competence

Organizations with a mission to support public safety are learning that traditional practices of continuing education are not sufficient. Instead, they are grappling with issues related to skills- or competency-based assessments to ensure that practitioners are fully qualified to deliver services.

With no universal definition of Continuing Competence, organizations need a team like Heuristic Solutions to help translate their objectives for continuing competence into a system that makes the process as manageable as possible.

Since 1998, Heuristic Solutions has been building systems to track the complex array of activities necessary to support continuing competence programs.

The systems we have built have supported the diverse constituents of a continuing competence program:

Certification/licensing authorities:

  • Develop competency areas for diverse disciplines;
  • Manage requirements across multiple jurisdictions;
  • Track certificant/registrant progress;
  • Develop assessments, including self-assessment questionnaires;
  • Integrate with existing certification/licensing/membership management systems;
  • Broadcast communications with practitioner community;
  • Publish renewal requirements clearly;

For practitioners

  • See a clear picture of continuing competence requirements;
  • Complete self-assessment for directed learning; 
  • View available learning activities;
  • Develop a learning plan;
  • Track progress against a learning plan;

For jurisdictions

  • Manage changing requirements through an on-line system;
  • Broadcast requirements changes to practitioners;
  • Analyze data about participant behaviors;

For vendors

  • Publish products and services to support continuing competence;
  • Stay abreast of changes in requirements;
  • Track participant interest in activities; and
  • Provide centralized reporting mechanism for completed activities

The diversity of requirements for continuing competence systems prevents a single system from meeting all needs. We apply our extensive history of systems development in the field of continuing competence to ensure our customers develop a program that meets their strategic objectives.

How can we help you? Contact us to join the conversation!