Content Management

Your organization deals with a great deal of information, in many forms: documents, databases, spreadsheets, even e-mails. The greatest challenge in managing information is to make sure it is easy to get to, easy to keep up to date, and easy to make sense of. For many years, the universal solution was to introduce content management systems to consolidate all information in to a single system.

More recently, content management systems have lost some of their lustre due to poor implementation. It’s not just the system that needs to be robust, its the way you think about and organize your information.

Heuristic Solutions has been solving organizations’ problems with information for the last 10 years. We have worked with our customers to identify the right tools to make sure the right technology is applied to the right situation. We examine your content and organizational objectives to ensure the technology fit.

One of the chief decisions we take on with our customers is whether to invest in a content management system, or to rely on other site management tools. There is no universal answer. However, in talking to many organizations and finding the right fit for them, we have isolated several factors that lead to successful content and site management.

Content Management Systems

The reasons to work with a content management system are:

  • You have many authors who are distributed across a wide geographical area
  • You need a complex authoring workflow (i.e., approval process for legal and branding clarity)
  • You have sophisticated security needs (many areas of protected information with overlapping rules)
  • Your site has a large amount of content (thousands vs. hundreds of files)
  • Your authors have low technical ability (with respect to technologies like HTML)

Site Management Software

The reasons to work with desktop site management software are:

  • Small number of authors
  • Authors who are not intimidated by HTML
  • Small number of pages (hundreds vs thousands)
  • Simple workflow and approval process

We have worked with organizations to ensure that they have the right technology at the right prices. When it comes to choosing Content Management Systems, we have extensive industry knowledge, and can recommend and implement a package that is well suited to your organizational profile.